In two words: cold and greasy. I looked at their website, and it said online orders were closing in 13 minutes. I quickly placed an order (14” pepperoni), and it said my pizza would be ready at 8:10pm. I didn’t have anything to do, so I went ahead and drove to the store. I parked outside the pizza shop, and could see everything through the front window.
I was about 25 minutes early, and their order tracker said they were prepping my order. A short time later it said my order was being made. I waited in my car, watching them mop and clean up through the window. (It was close to closing time.) The tracker still said my food was being made, but I didn’t see any pizzas going into the oven. I went inside at 8pm (10 minutes early) while the order tracker STILL said my order was being made... but my pizza was sitting on top of the oven! It had to be up there the entire time I waited, because I never saw them take a pizza out of the oven. The pizza that I picked up 10 minutes early and the tracker said was being made was ALREADY COLD.
I took my cold pizza home. The sauce wasn’t very good, the pepperoni was filled with grease, and it was just a bland, nasty meal.