My slice was hot and crispy fresh out of the oven. Big size, Good consistency, not much grease. Lacks flavor in cheese and crust, sauce is nice, but not much of it. If they sauced it a little more that would go a long way. The one thing that was awesome here was the staff. Friendly, talkative, and cheerful, they were the best part of this I Love location. Go for the company, not the slice.