Lazzari

I would love to rate the pizza. I know my rating is not fair but, that’s life. Unfortunately, this is my story- Upon my arrival, I didn’t get to speak to the host for 20 minutes. It was like if I don’t look at you then you don’t exist. I’m ok with waiting but, throw me a bone, a little chit chat; like thanks for coming in, I’ll be right there, we’re really busy tonight thanks for your patience, or at the very least, hello. Eventually, I saw the host who was pleasant but clearly overwhelmed. He was serving, seating, and busting. I was given a wait time but opted to leave after another 20 minutes when I saw that the customers who were seated when I first arrived hadn’t even met with a server to put their order in. This pizza could be great but, I have to say there was something seriously wrong with the customer service; understaffed, overwhelmed, unacceptable. To the owners, I say good luck. I’m sure you’ll be fine, there are a number of other restaurants in the area that operate the same way. I’m game to change my score but it’s going to take some time to swallow this huge flop, no crisp!