This particular location has great customer service. Let’s just get that out of the way. The pizza? Well, it’s franchise I suppose “better ingredients” like it says in the slogan means bland AF. The crusts are doughy and bready, not crusty which would help make a decent pizza. The sauce has an OK flavor but since the cheese is so tasteless and the crust so dry and thick any goodness that can be salvaged from the sauce is lost. If you must order from a Papa John’s get lots of toppings, preferably meats like pepp and sausage. 3.4 is the score.