This place is a total mess. Do not order on Friday or Saturday nights.
Ordered three pizza’s and a salad on Friday night. Ordered on the app that was pushed to me from their own direct website. I went in to pickup my order after I was messaged that the order was ready. It was not and I ended up waiting another 10 minutes. At first it seemed that the problem was an unmade salad. I listened as instructions for the salad were called out and had to correct them in the process as they were reading wrong instructions. After a few minutes they handed me my order - missing a pizza. I pointed that out. They apologized and said they would still have to make it and it would be 7-minutes and to wait in my car. I questioned the 7-minutes but they said that is all. 15-minutes later they came out handing me the three pizza’s and my salad. I left to go home. Then they called me 10 minutes into my drive home to tell me they gave me the wrong pizza (which is a type I don’t want). After the 25 total minute extra wait, having to correct them on reading the order, and the wrong pizza I asked for a full refund. I was told that a.) this happens on Friday nights due to them being busy b.) that they usually do not get orders from the app I used (which came up from their direct website) c.) That people never order the specific pizza I chose (which is on their menu). I reminded him that I ordered at 5pm before the rush, and that it was not busy - no one else came in when I was there. I reminded them that I ordered a pizza on their menu (was not create your own). I reminded him that I used the app recomended by their direct website. Overall I asked for a full refund for the mess and they refused.
