Zoli's NY Pizza

what happened to Zoli’s? I’ve been gone for three months, come back excited to eat here again, the guy with a beard offered sub par service, (very crappy actually)(12/15/2024 probably an hour before closing time) appetizers were cold. He said he had just seen them come out. Then how are they so cold if they just came out? Ordered a pizza well done, it was smaller, so floppy and not hot. The salad was smaller too. So disappointed. We used to come weekly, sad to say we will not be back.